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Tuesday, May 13, 2008

Quality takes time.

A Note about our Policies:
I wanted to share this with you all. We are in our 13th year in business and we are very grateful to our treasured clients! Many of you have become like family to us. I think that If I needed a kidney one of you would step forward and give one of yours! I really do! We love you guys.

One thing that our repeat clients know is that QUALITY TAKES TIME. We do take between 4-6 weeks to get your portraits back. This is because a lot of love goes into the images. We retouch them by hand (I do all of it, I used to pay a company to and was never happy with it! Then I hired graphic artists and I still was often disappointed) So I do each of them by hand. Sometimes spending hours on one image! Then I send them to an amazing Photographic Lab.They are called Mid South Color Lab and they are in Jackson TN. They are a fantastic lab!

They are not a large lab, but they give the best quality and build a relationship with their clients the past 50 years. They have very old-fashioned ideas of quality and service and have the most stringent color-management standards possible.

Now to the point, we are proud to serve some of the best clients in the area, and thank you for your patience! We are not the bigggest studio, the fastest studio, or the cheapest studio. But we care the most! We really put a lot of love into our portraits.

If you need your portraits quicker than 4-6 weeks, there are 2 ways to go about it. One is to pay your order in Full and this expedites the order. The 2nd way is to pay a 25% Rush Fee which will cut the time to 2-3 weeks.

We could buy a printer and cram it into a corner and hire a person to operate it, and keep it full of ink and maintain it etc. But the quality would be compromised, because we are not a color lab. We don't have tens of thousands or millions of dollars in equipment.

So thank you for your patience. It is a crazy time for all of us, with graduation time and weddings. We are trying so hard to get every ones for graduation! See the list below of what will be coming in this week.
My little grandsons birthday is Friday and I so want to see him and visit and hold him since i have not seen him but once all year!
Thanks for understanding!
God Bless!
Dixie, Monica, Pam, Gina, Tiffany and Bruce
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